Han's Focus Official Website Privacy Policy

This Privacy Policy applies to the Han's Focus website (including www.hansfocus.com and its information subpages) and is issued by Shenzhen Han's Focus Technology Co., Ltd.

Welcome to the Han's Focus website!

Thank you for visiting the Han's Focus website! Han's Focus values the security of your personal information, and we appreciate your trust in Han's Focus.

This Privacy Policy (hereinafter referred to as the "Privacy Policy") explains the collection, use, and methods of your personal information on the Han's Focus website (including www.hansfocus.com and its information subpages, hereinafter referred to as the "Website"), and stipulates your related choices and rights regarding this information. Please read carefully—understanding how we collect, use, and store your personal information and what rights you have is very important.

1. Personal Information We Collect and Use

This section will explain the types of personal information we collect from you and their corresponding uses, so that you understand the specific categories, purposes, and methods of use of the personal information we collect for a particular function. If you would like to learn more about specific data types and how we use this data, please refer to the following sections. 1.1 When you select the "Request Sample/Technical Support" service on our website, we will collect and use your name/company name, contact number, information type (request for sample or technical support), required service or product content (i.e., laser processing type, material type, description of needs or problems, etc.), and the URL of the corresponding product. This information is collected to understand your identity, the services or products you require, and to contact you and provide the services you need. If you do not provide this information, you may not be able to use our services normally. Your name is not required in the "Name" field; you can selectively fill in your company name according to your needs. You can also choose to provide your company name, email address, mobile address, WeChat ID, etc., according to your needs. We collect this type of information so that Han's Group can better provide you with the services you need.

1.2 When you select to "Leave a Message/Suggestion" on our website, we will collect and use your name/nickname, contact number, city, and description of your problem/need/suggestion. This information is collected to understand your identity, your questions/needs/suggestions, etc., and to contact you, reply to your messages, and provide feedback on your questions/needs/suggestions, etc. If you do not provide this information, you may not be able to use our services normally. You can also choose to provide your email address, WeChat ID, etc., according to your needs, so that we can contact you and provide the above services.

1.3 When you consult us, or contact us through our customer service hotline, email address (complaint email, official website email, contact email address in the website privacy policy, etc.), complaint hotline, fax, etc., we will collect your name, nickname, company name, contact number, WeChat ID, email address, city, mobile phone address, email content, questions/needs/suggestions/complaints, etc., to help us understand your identity, your questions/needs/suggestions/complaints, and to contact you, provide the services you need, and respond to you.

1.4 When you browse this website, the website will automatically collect and sort your information, including but not limited to user access time, number of visits, pages visited, browsing duration, etc., to statistically analyze website traffic data so that we can improve website management and optimize website services. This information will not be used to identify you.

1.5 We will only share your personal information when it is reasonable and necessary. These situations include:

1.5.1 To better provide services, your information may be shared with affiliated companies of Han's Laser Technology Industry Group Co., Ltd. to contact you, respond to your inquiries, and provide you with the services you need. Affiliated companies of Han's Laser Technology Industry Group Co., Ltd. may only use your personal information in accordance with this Privacy Policy. Affiliated companies of Han's Laser Technology Industry Group Co., Ltd. refer to the related parties disclosed in the latest annual report of the listed company.

1.5.2 We may also share your personal information with third parties that acquire all or part of us or our business if any of the following occurs:

1) If we sell, transfer, merge, integrate, or restructure any part of our business, or merge with, acquire, or form a joint venture with any other enterprise, we may share your information with any new owner or other third parties involved in the change of our business;

2) If we sell or transfer any of our assets, the information we hold concerning you may be sold as part of such assets and may be transferred to any new owner or other third parties involved in such sale or transfer.

1.6 In addition, according to relevant laws, regulations, and national standards, we may process your personal information without obtaining your authorization or consent in the following circumstances:

1) Necessary for the personal information processor to fulfill its legal obligations or duties;

2) Necessary for concluding or performing contracts in which you are a party;

3) Necessary for responding to public health emergencies or protecting the life, health, and property safety of natural persons or legal persons in emergency situations;

4) Processing your personal information that you have voluntarily disclosed or that has been legally disclosed within a reasonable scope in accordance with the law;

5) Other circumstances stipulated by laws and administrative regulations.

1.7 Please understand that the functions and services we provide to you are constantly being updated and developed. If a function or service does not disclose the rules for collecting and using your information as stated in the foregoing description, we will separately inform you of the scope, purpose, and method of information collection through website announcements or other means to obtain your consent.

1.8 We may use information collected through certain functions for our other services. For example, we may use information we collect when you use one of our functions or services to provide you with specific content in another function or service, including but not limited to displaying or providing other products or services.

Furthermore, we will strictly comply with laws and regulations and this Privacy Policy, collecting your information to the minimum extent permitted, and taking strict security measures to protect your information security. We will not provide any of your personal information to overseas entities if the conditions and procedures stipulated by laws, regulations, normative documents, and regulatory requirements are not met.

2. How We Store Your Personal Information

2.1 Information Storage Location

Your personal information collected by us will be stored on servers located in the People's Republic of China. Our website operation and technical team is located in the People's Republic of China.

2.2 Information Storage Period

Generally, we retain your personal information only for the time necessary to achieve the purpose and for the retention period stipulated by laws and administrative regulations.

For example: We will delete your personal information within a reasonable period after your inquiry is resolved; we will delete your personal information within a reasonable period when our products or services cease operation.

3. Information Security

We strive to ensure the security of your information to prevent loss, misuse, alteration, unauthorized access, or disclosure.

We will employ various security measures within a reasonable security level to protect your information. For example, we protect your information through encryption and other technologies.

We have established dedicated management systems, operating procedures, and organizational structures to ensure information security. For example, we strictly limit the scope of personnel who can access information and require them to adhere to confidentiality obligations.

In the event of a security incident such as a personal information leak, we will activate emergency plans and remedial measures to prevent the incident from escalating and fulfill our legal reporting and notification obligations.

Currently, we have passed the national cybersecurity level protection (Level 3) assessment, registration, and annual evaluation. In terms of information security, we have met the requirements of international authoritative certification standards such as ISO27001 and international information security management systems, and have obtained the corresponding certifications.

We will do our best to protect your personal information. However, we also ask for your understanding that transmitting information over the internet is not entirely secure, and no security measure can be foolproof.

4. Your Rights

You have the legal rights to the personal information we hold about you (to the extent permitted by applicable laws and regulations). You may request to view, modify, or delete your personal information.

To exercise any of your rights, please contact us at yexj113607@hanslaser.com. We also have channels for complaints, reports, and inquiries; your opinions and requests will be processed promptly.

5. Protection of Minors

We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, you may not use this website for any purpose unless you obtain the prior written consent of your parent or legal guardian. If you have any questions regarding the personal information of a minor under your guardianship, please contact us at yexj113607@hanslaser.com.

We will not knowingly collect minors' personal information for any purpose. If you are a parent or legal guardian of a minor and believe that we have possessed your minor's personal information without your consent, or if you wish to withdraw your consent, please contact us at yexj113607@hanslaser.com, and we will delete such information.

6. Changes

If there are any changes to this Privacy Policy, we will post the updated Privacy Policy on the website. Please visit this page and website announcements regularly to check for any updates or changes to this Privacy Policy.

7. Disclaimer

This website shall not be liable for any of the following:

1) In accordance with the rules and procedures established by this website, this website has sufficient reason to believe that it has obtained the user's authorization;

2) This website is required to provide relevant information in accordance with laws, regulations, or rules, or for public safety purposes;

3) Any disclosure, loss, theft, or alteration of personal data caused by hacker attacks, computer virus intrusion or outbreaks, government regulations, or force majeure;

4) Other circumstances necessary to protect the rights of this website and related rights holders.

8. Contact Us

We welcome your questions, comments, and requests regarding this Privacy Policy. We have established a dedicated personal information protection team and a personal information protection officer. If you have any questions, complaints, or suggestions regarding this Privacy Policy or matters related to personal information protection, you can submit such feedback to the designated data protection officer (personal information protection officer) for the purpose of complying with applicable laws and regulations. Their contact information is yexj113607@hanslaser.com.

If you wish to file a complaint regarding our handling of personal information, please first contact us at yexj113607@hanslaser.com, and we will endeavor to process your request as quickly as possible.